Policy

Sizing

Sizes of items listed in descriptions are approximate and are measured as the overall width laying down flat. The actual size may vary as many of the products we sell are handmade or hand-finished. Sizes may vary among different production lots of the same item. In some dying processes, fabrics may shrink or expand and it is difficult to exactly control the final size. Please refer to the sizing guide provided in the product description for the best sizing information. We do not provide specific sizing recommendations; it is the customer's responsibility to determine the correct size.

By making a purchase, you acknowledge and accept our return policy as stated above.

Color

Due to variations of color settings and qualities of phone/tablet/computer screens, it is unavoidable that colors will appear differently for everyone. Color dyes within an item may vary due to different yarns or fabric contents. Colors may vary among different production lots of the same item.

Returns

All sales are final due to limited quantities. There will be no refund, exchanges, or cancellations. No changes can be made once an order is placed. You accept these terms by making a purchase. If you have received an incorrect or defective item, contact us at info@uuuntld.com. 

Please refer to the sizing guide provided in the product description for the best sizing information. We do not provide specific sizing recommendations; it is the customer's responsibility to determine the correct size.

If an exchange is permitted, item(s) must be returned unworn, unwashed, and undamaged, with tags still attached and in their original packaging. The additional shipping costs are not compensated. Return Labels can only be provided to US addresses. Orders refused or returned as undeliverable when sent to the address provided by the customer will result in a 35% restocking fee. 

Shipping

All orders are shipped from Los Angeles, CA. Allow an additional 7-10 business days for processing times. You will receive an email with your tracking information once your order ships. Current shipping time frames are 5-7 business days for ground shipping. Orders refused or returned as undeliverable when sent to the address provided by the customer will result in a 35% restocking fee.

Uuuntld is not liable for delayed, misplaced, stolen, or damaged packages during shipping. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped - we are not held responsible if your package has been misplaced. Stolen/lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded, please contact info@uuuntld.com and we will try our best to assist you with this matter.

Please note that it is the customer's responsibility to contact the shipping carrier for any updates regarding delays in transit.

All international customers now have the option to pre-pay for any potential duties & taxes upon checkout. Regulations for import duties and taxes vary from country to country.

Please note: If you decide not to pre-pay for any duties & taxes upon checkout, we are not liable for these costs. These costs are determined by the destination country's customs agency; therefore, Uuuntld has no control over them. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.